Policies & Guidelines

House Rules

  • Max occupancy: Twenty (20) people.
  • Check-in: 4:00 PM | Check-out: 10:00 AM
    Late checkout is subject to availability and a $200 fee applies for checkouts extended to 4 PM.
  • No tampering with WiFi or other smart home devices.
  • No smoking or vaping inside the home.
  • No pets allowed.
  • Up to three (3) vehicles only; additional vehicles may be approved upon request and subject to availability.
  • Drugs are strictly prohibited.
  • No parties or events without written permission.
  • Registered guests only.
  • Quiet hours are from 10:00 PM to 8:00 AM.
  • Follow all posted pool safety guidelines.
  • Violation of quiet hours, occupancy limits, or house rules may result in immediate termination of the stay without refund.

Cancellation Policy

Cancellations are subject to the policy stated on the booking platform (e.g., Airbnb or VRBO).

If this agreement is executed outside of those platforms, cancellations made at least 60 days before check-in will receive a full refund. Cancellations made within 60 days are non-refundable.


Security Deposit

  • A security deposit is required and must be paid either at the time of booking or no later than seven (7) days prior to check-in.
  • The security deposit will be refunded within five (5) days following check-out, provided there is no damage to the property and no violations of this Agreement.
  • Guests are responsible for any damage to the property or its contents caused during their stay. The Owner reserves the right to withhold or charge for repairs, replacements, or excessive cleaning costs.

Parking

  • Free parking is available for up to three (3) vehicles in the driveway. Additional vehicles may be approved on a case-by-case basis if requested in advance.
  • Designated parking only: Vehicles must be parked in the driveway or approved street spaces. Parking on the grass or along Kaipo Road is prohibited and may result in towing by the community at the vehicle owner's expense.
  • Allowed parking: Driveway or designated street spaces only (follow street signs, park with the flow of traffic, and remain within 12 inches of the curb).
  • Prohibited parking: Grass, sidewalks, lawns, blocking driveways, mailboxes, or fire lanes. No street parking on Kaipo Road.
  • Restricted vehicles: RVs, boats, trailers, campers, oversized vehicles, and ATVs are not permitted.
  • Golf carts: Must be HOA-approved (driver's license and insurance submitted at least two weeks prior). Park only in the driveway. Unapproved or improperly parked carts are subject to towing. Please contact the Owner for approval.
  • Towing: Any vehicle parked in violation of community rules is subject to immediate towing at the Guest's expense. The Owner is not responsible for any towing fees, damages, or citations.

Questions?

If you have any questions about our policies, please don't hesitate to contact us. We're here to help make your stay as smooth and enjoyable as possible.